Honest answers to everything Perth homeowners and businesses ask us — before booking, during service, and everything in between.
Fill in our online quote form, call 0481 381 454, or email hello@clearpathclean.com.au. We respond within 4 business hours — usually faster. No obligation, no pressure.
We’ll ask about your property size, type of clean, preferred day and any special requirements. Most quotes are provided same-day.
In most cases we can schedule a first clean within 2–5 business days, sometimes sooner. If you have an urgent vacate clean deadline, let us know — we’ll do our best to accommodate you.
We offer:
No. We don’t lock you into any contract. Cancel or pause any time with 24 hours’ notice. We keep clients through quality, not paperwork.
Yes. We’re a Perth-based business, operated locally and serving Perth households and businesses exclusively. When you call us you’re speaking to someone who knows the suburbs, the rental market, and the specific cleaning challenges that come with Perth’s climate.
Via our website form, by calling 0481 381 454, or emailing hello@clearpathclean.com.au. Once confirmed, we’ll send a written Booking Confirmation with your cleaner’s name and scheduled time.
Yes. We work around your schedule. We operate Monday–Friday 7am–6pm and Saturday 8am–2pm. Recurring bookings are set to the same day and time slot each week or fortnight.
At least 24 hours’ notice to cancel or reschedule without charge. Less than 24 hours may incur a fee of up to 50% of the service cost. If we can’t access the property when the cleaner arrives, a call-out fee of up to $80 may apply.
We understand life happens — contact us as soon as you can and we’ll be as flexible as possible.
Yes — this is one of our core commitments. We allocate a dedicated cleaner to your home so they learn your space and preferences. No strangers each visit.
In the rare event your regular cleaner is unavailable, we’ll advise you in advance and offer a vetted replacement or reschedule — your choice.
We’ll contact you as soon as we know and give you the option to wait for your regular cleaner, or have a fully vetted replacement attend. We won’t send someone without letting you know first.
As a general guide:
Tell us about your home and we’ll suggest what works best.
Yes. Every ClearPath cleaner holds a current National Police Clearance before entering any client’s home. No exceptions. Certificates are available on request.
No. Most clients are out when we clean — at work, running errands, or taking time for themselves. Cleaners often work more efficiently in an empty home.
We just need a reliable access method. Popular options include a key lockbox (we recommend this), a prearranged key spot, garage or building code, or being home for the first visit to get things set up. Whatever pace you’re comfortable with.
We recommend a key lockbox — a coded box near your door that you control and can change at any time. If you provide a physical key, it’s managed by the office and used solely for your service. Access codes are stored securely and only given to your designated cleaner.
Yes. ClearPath holds $10 million public liability insurance. This covers property damage caused by our cleaners during a service. A current certificate of currency is available on request — just ask.
Contact us within 24 hours with a description and photos. We investigate all claims promptly and in good faith. Our $10M policy covers genuine accidental damage.
To protect fragile or high-value items, let us know about them before the clean so we can take extra care or leave them untouched.
Completely fair question. Here’s what we do to earn that trust:
Many clients are home for the first couple of visits, then move to a lockbox arrangement once comfortable. We’re happy to go at whatever pace works for you.
A standard regular clean covers:
Tell us your priorities and we’ll tailor every visit accordingly.
Regular cleans maintain your home on a consistent basis. A deep clean goes much further and also includes:
We recommend a deep clean for first-time clients or properties not professionally cleaned in several months.
Yes — you don’t need to provide anything. We arrive with all equipment and eco-certified cleaning products. If you have a specific product you’d like us to use, just leave it out with a note.
Absolutely. Close the door to any room you’d like left alone (home office, nursery, sleeping baby). Tell us what matters most and we’ll prioritise accordingly. We carry your preferences forward into every visit.
Yes. We make beds as part of every clean. For linen changes, leave fresh linen on the bed and we’ll strip the old set and make up the fresh one. We can also put the dirty linen in the wash.
We load and run the dishwasher and wipe down the sink and benchtops. Full handwashing of dishes isn’t standard but can be discussed. We can put on a laundry load if you leave clothes out and ask us to. Tell us what you need and we’ll include it in your service plan.
Things we don’t include as standard:
Not sure whether something is included? Ask before booking — we’d rather be upfront.
We use eco-certified, low-VOC products across all services — at no extra cost. Our products are biodegradable, free from harsh synthetic fragrances, and safe for children, pets and people with allergies or chemical sensitivities.
Yes. All our standard products are safe for children and babies. They’re low-VOC, fragrance-free or naturally scented, and leave no harmful chemical residues. We chose our product range specifically with families in mind.
Yes. Our eco-certified products are non-toxic once dry and safe for cats, dogs and other pets. Unlike conventional chemicals that leave toxic residues on floors pets walk on, our products are designed to be safe in living environments.
We ask that pets be secured during the clean for the safety and comfort of both the animals and our cleaners.
Absolutely. If you have a preferred product, a surface-specific requirement, or need us to avoid certain chemicals due to allergies or medical conditions, let us know when booking. Leave the product out with a note and we’ll use it.
Pricing depends on service type, property size and frequency. As a guide for Perth 2025/26:
Get a free, itemised quote via our quote form.
No. Your quoted price includes everything agreed at booking — equipment, products, travel within our service area, and GST. No setup fees, no exit fees, no surprise charges after the clean.
The only time pricing changes is if the property’s actual condition significantly differs from what was described. We’ll always discuss any adjustment with you before proceeding.
Payment is due on completion of each service. For recurring services, payment is due within 48 hours of each completed clean. We accept bank transfer and card. Payment details are confirmed at time of booking.
No upfront payment for regular residential cleans. For larger vacate or commercial jobs, a deposit may be required — this will be stated in your quote. We don’t ask for payment before work is done.
Yes. Regular clients (weekly or fortnightly) get better rates than one-off cleans — the more frequently we clean, the less time each visit takes, and that saving is reflected in the price. Ask about recurring rates when you get your quote.
If the property is in significantly worse condition than described, we’ll contact you to discuss before continuing. We won’t just run up extra time without your knowledge. Clear communication on scope is something we take seriously.
Honestly? No one knows your home better than you do. You know how clean it currently is, which rooms need the most attention, how much clutter there is, and the standard you expect. That makes you the best judge of roughly how long it should take.
That said, here are some practical guidelines based on a property in reasonable condition:
These estimates assume a home that’s been maintained — not perfect, but not neglected. If the property hasn’t been professionally cleaned in months, add at least an hour. A deep clean may be the better starting point if it’s been left much longer.
When you get a quote from us we’ll ask about your home and give you a realistic time estimate. We’d rather be upfront than quote low and rush the job.
We clean to a professional, inspection-ready standard and provide a 72-hour re-clean guarantee — if your property manager identifies specific cleaning items within 72 hours, we’ll return to fix them at no extra cost.
However, we can’t guarantee a bond will be fully returned. That decision rests with the property manager or landlord and can be affected by factors beyond cleaning — pre-existing damage, lease conditions, or individual manager standards. What we guarantee is the quality of our clean.
Our vacate clean is a comprehensive top-to-bottom service covering everything inspectors check:
Carpet steam cleaning can be arranged as an add-on where required by your lease.
Yes. All furniture and personal belongings should be removed before we arrive. This allows us to clean all floor areas, inside all cupboards, behind appliances, and under fixtures properly. If belongings are present, we may not be able to reach inspection standard, and additional charges may apply.
As early as possible — ideally once you have your final move-out date confirmed. December and end-of-month periods are the busiest in Perth. We recommend booking at least 5–7 business days in advance.
Schedule the clean for the day before or morning of your final inspection where possible, so the property is at its cleanest when the property manager arrives.
If specific items are flagged within 72 hours of our service and were within our agreed scope, we’ll return to address them at no extra charge. Contact us promptly with the agent’s feedback and we’ll arrange a return visit as quickly as possible.
Carpet steam cleaning is a separate specialist service we can arrange as an add-on to your vacate clean. Many leases require a receipt as proof of professional carpet cleaning. Let us know when you book and we’ll include it in your quote.
Based on what Perth property managers check most closely:
Our vacate clean checklist covers all of these as standard.
Yes. We can schedule before your business opens, after it closes, or at weekends — whatever causes least disruption. Most of our commercial clients prefer after-hours cleaning.
We clean offices, retail stores, strata common areas, medical and allied health practices, gyms and fitness studios, restaurant and café fit-outs, childcare centres, and commercial properties for end-of-lease. If your premises isn’t listed, just ask.
Yes. For regular commercial cleaning we provide a service agreement outlining scope, frequency and pricing. We don’t require lock-in contracts — if you’re not satisfied, you can exit with 30 days’ notice.
Yes. We hold $10M public liability insurance and can provide a current certificate of currency on request — a common requirement for strata managers and commercial property clients. Email hello@clearpathclean.com.au and we’ll send it promptly.
Commercial cleaning is quoted based on the size of the space, the frequency of service, the type of premises, and the scope required. We provide free on-site or phone quotes for all commercial enquiries. Call 0481 381 454 or use our quote form.
Yes, absolutely. We clean many pet-friendly homes across Perth. Please let us know about your pets when booking, ensure they’re secured during the clean, and check with us about any potential allergies. Our eco products are non-toxic and safe for animals.
Yes. Mention your allergies when you book. Our standard products are already low-VOC and fragrance-free, which suits most sensitivities. For specific ingredient concerns, let us know and we can confirm the product list or use alternatives you provide.
You don’t need to do much — that’s why you’re hiring us. It helps to: pick up clutter from floors and surfaces, secure pets, leave fresh linen out if you’d like the beds changed, and note any areas to prioritise or skip. That’s really it.
Yes. If there’s something specific — cleaning inside the oven, washing windows, a particular room focus — let us know before the visit. We’ll advise if it affects the time and cost and build it into your plan.
Tell us within 24 hours and we’ll return to re-clean the areas that weren’t up to standard — at no charge. Contact us at hello@clearpathclean.com.au or 0481 381 454. No arguments, no excuses.
Just ask. If for any reason you’d prefer a different cleaner, contact us and we’ll arrange a swap. We don’t take it personally — the most important thing is that you have someone you’re comfortable with in your home.
Call or email us any time. We also welcome Google reviews — honest feedback helps us improve and helps other Perth households make an informed choice. If something wasn’t right, please contact us directly first so we can make it right.
Give us 24 hours’ notice and cancel at any time with no penalties, no exit fees, and no contracts to break. We’d appreciate knowing why if you’re happy to share, but it’s not required.
We cover the full Perth metropolitan area including Subiaco, Fremantle, Cottesloe, Claremont, Nedlands, Mt Lawley, Leederville, Floreat, Scarborough, Joondalup, Wanneroo, Midland, Morley, Bayswater, Victoria Park, South Perth, Como, Applecross, Canning Vale, Rockingham, Mandurah, Baldivis, Ellenbrook, and all suburbs in between.
Not sure about your suburb? Just ask — we’ll be honest if we can’t reach you.
No travel fees for properties within the Perth metro area. Your quoted price is all-inclusive. For properties on the outer edges of our service area, a small travel supplement may apply — always confirmed in your quote before you commit.
We’re happy to answer anything before you book. Call, email or fill in the quote form — we respond within 4 business hours.
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